FAQ

Hi There! Thanks for visiting. You’ll find all you need to know about us and everything works around here. We’re always here if you have any questions.

Shipping

This excludes Apparel & Merch, please see below for more info.

Where do you ship your products from?

Your order will be shipped from the USA | Our products are located across warehouses from Vegas to South Florida. This is done to make sure taking delivery of your item is a seamless experience.

USA Orders

Domestic orders take anywhere between 2-5 business days.

International Orders

Orders from outside of the US can take up to 14 Business Days depending on the destinations customs. There may be a delay.

Express Shipping

We offer the option of Express shipping if you wish to receive your item quicker. We have FedEx Express options available.

Returns

Change Of Mind

Unfortunately we do not offer exchanges or refunds if you have changed your mind, please do research on the product before placing an order otherwise we’re more than happy to assist if you wish to contact us!

My item is faulty on arrival, who do I speak to?

If your item is dead on arrival, we will happily provide you with a exchange / refund. It’s always best to speak with the manufacturer as each brand has their own warranty procedure – Although that does not mean you can not contact us, we would love to assist. You may contact us via email on support@theweed.blog or WhatsApp if that is your preferred communication channel.

Can I cancel my order?

Please contact us as soon as possible, once the order is shipped all sales are final and you’ll be required to follow the standard return procedure.

Payment

What payments do you accept?

At the moment we offer secure payment via PayPal & Credit Card.

Are there any hidden fees?

No, all prices are inclusive of tax & we offer shipping at a flat rate. However we cannot control or are responsible for what any fees, duties, fees the destination country customs place on the item. This is also not limited to what your bank or credit card company may charge you for a transaction, currency conversions etc.

Do you charge tax?

All inclusive in our pricing.

What currency does you accept?

We accept all currencies, even Cryptocurrency as well. If you have any questions let us know.